Privacy Policy

Last updated: 17 May 2026

This privacy policy explains how Clegg Cricket Co. ("we", "us", "our") collects, uses, stores and protects personal data about you when you visit our website, commission a restoration, purchase a bat from our stockroom, or otherwise correspond with us. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Clegg Cricket Co., The Old Workshop, Somerset, United Kingdom. Contact: workshop@cleggcricket.co.uk.

2. Information we collect

• Identity & contact data: name, postal address, email address, telephone number.
• Transaction data: details of bats purchased or commissioned, and payment confirmation (we do not store full card details — payments are handled by our payment processor).
• Correspondence data: messages and enquiries you send us.
• Technical data: IP address, browser type, device information and basic analytics about how you use our site.

3. How we use your information

We process your personal data on the following lawful bases:

• Performance of a contract — to fulfil commissions and sales, arrange delivery and provide after-care.
• Legitimate interests — to respond to enquiries, improve our website and prevent fraud.
• Legal obligation — to comply with tax, accounting and consumer protection law.
• Consent — where you have opted in to receive marketing communications.

4. Sharing your data

We do not sell your personal data. We share it only with trusted third parties who help us run our business — including payment processors, couriers, hosting and analytics providers — under appropriate contractual protections, and with law enforcement or regulators where legally required.

5. International transfers

Where data is transferred outside the UK, we rely on adequacy regulations or Standard Contractual Clauses with additional safeguards as required by the UK GDPR.

6. How long we keep it

We retain personal data only for as long as necessary for the purposes set out above and to comply with our legal obligations — typically six years for transaction records, in line with HMRC requirements.

7. Your rights

Under UK data protection law you have the right to access, rectify, erase, restrict or object to our processing of your personal data, the right to data portability, and the right to withdraw consent at any time. To exercise these rights, email workshop@cleggcricket.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

Our website uses strictly necessary cookies to function, and may use analytics cookies only with your consent. You can manage cookie preferences through your browser settings.

9. Changes to this policy

We may update this policy from time to time. The current version will always be posted here with the "last updated" date above.